Returns & Refunds
In The Unfortunate Event You're Not Happy With Your Order
Our Returns Policy
At Golf Ride, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 14 days from the receipt of your order.
To be eligible for a return, please ensure the following
ConDitions for Returns
The item is in good working order.
The item is packaged safely to avoid damage in transit.
Reporting Faulty items
Our goal is to provide you the best possible products and services that we can.In the event that you receive a faulty or broken item. Simply contact us or fill out the form below and we will gladly assist. Please include your order number and a description of the issue.
The Simple 3 Step
rETURNS pROCESS
Contact our customer service at infogolfride@gmail.com or 07831 197 871 to initiate a return.
Send your item to
The Movement House, Heartford Road
Barking, Essex
IG11 8DY
Ensuring the item is securely packaged to prevent any damage during transit.
Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your return.
What Happens Next?
Your Refund
If your return is approved, we will process a refund to your original method of payment within 14 days of receiving the returned item. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
The Important Legal Part
UK Law Compliance
This returns policy is in accordance with your rights under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. These laws ensure that you are entitled to a refund if you return an item within 14 days of receiving it, provided it is in an acceptable condition.
For any further questions regarding our returns policy, please contact us at infogolfride@gmail.com or by using the contact form above. We are here to help and ensure your experience with Golf Ride is a positive one.
